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FAQ

How do I cancel my subscription?

Open the avatar menu (top-right) → Account — in the window that opens, go to the Billing tab and click Billing portal, where you can cancel auto-renewal in one click. (The avatar menu's Billing item is a shortcut straight to that tab.) Prefer not to click through? Email support@sonicbit.net with the subject "Cancel Subscription" and we'll set it for you.

Either way, your plan stays active until the end of the period you've already paid for — cancelling just stops the next charge.

Subscribed through the SonicBit mobile app? In-app subscriptions are billed by Apple or Google, not SonicBit — only you can cancel them, from the store: on iPhone/iPad go to Settings → your name → Subscriptions; on Android open Play Store → profile → Payments & subscriptions → Subscriptions. They don't appear in your Billing tab, which only tracks card subscriptions. Your plan still runs until the end of the paid period.

Paid one-time — crypto, PayPal, or a coupon? There's nothing to cancel: one-time payments never auto-renew, so your plan simply ends unless you renew it.

Subscriptions renew automatically at the end of each billing period. We email you as your plan's renewal/expiry date approaches (15, 4 and 1 days out) — to avoid being charged for another period, cancel before the renewal date.

More in Billing & plans.
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