Terms of Use
Our terms of service, usage and conditions.
Last updated: 30 May, 2024
Introduction
Welcome to SonicBit. These Terms of Use ("Terms") govern your use of the SonicBit cloud storage service and website (collectively, the "Service") operated by SonicBit.net ("we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our Service.
THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND SONICBIT.NET.
BY CREATING AN ACCOUNT OR USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OUR SERVICE.
1. Account Registration and Security
1.1 Account Creation: When creating an account, you must provide accurate, complete, and current information. We reserve the right to suspend or terminate accounts with inaccurate or outdated information.
1.2 Account Security: You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. We recommend using a strong, unique password and enabling two-factor authentication when available.
1.3 Unauthorized Access: You must notify us immediately at support@sonicbit.net (Subject: Security Breach) of any unauthorized use of your account or any other security breach.
1.4 One Account Per User: You may create only one account per individual unless specifically authorized by SonicBit. Multiple accounts for the same individual may be subject to termination.
1.5 Account Sharing Prohibited: Your account is for your individual use only. You may not share your login credentials, resell or transfer access, or allow any other person to use your account. We may monitor for unusual login patterns (such as access from multiple locations, devices, or networks) consistent with account sharing. Any violation may result in immediate suspension or termination of your account without refund, and is considered a material breach of these Terms.
2. Content and Conduct
2.1 Your Content: You retain ownership of any content you upload to our Service. By uploading content, you grant us a limited license to store, process, and transmit your content solely for the purpose of providing and improving our Service.
2.2 Prohibited Content: You agree not to upload, store, or share:
- Content that infringes on intellectual property rights
- Illegal or harmful content including malware or viruses
- Child exploitation materials or content promoting harm to minors
- Content that violates any applicable laws or regulations
- Content that promotes hate speech, discrimination, or violence
- Unauthorized adult content or pornography
- Materials intended for hacking, cracking, or unauthorized system access
2.3 Content Monitoring: While we do not actively monitor user content, we reserve the right to review content when necessary to comply with legal obligations or enforce these Terms.
2.4 Content Removal: We may remove or disable access to content that violates these Terms or applicable laws without prior notice.
3. Copyright and Intellectual Property
3.1 Copyright Policy: We respect intellectual property rights and expect our users to do the same. We will respond to notices of alleged copyright infringement as required by applicable law.
3.2 DMCA Notices: If you believe your copyrighted work has been used on our Service in a way that constitutes copyright infringement, please submit a detailed notice to support@sonicbit.net (Subject: DMCA Notice) including:
- Identification of the copyrighted work claimed to be infringed
- Identification of the allegedly infringing material
- Your contact information
- A statement of good faith belief that the use is not authorized
- A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner
3.3 Counter-Notices: If your content is removed due to a DMCA notice and you believe the removal was a mistake, you may submit a counter-notice to support@sonicbit.net (Subject: DMCA Counter-Notice).
3.4 SonicBit Intellectual Property: The Service, including all designs, logos, text, graphics, and software, is the exclusive property of SonicBit.net and is protected by copyright, trademark, and other intellectual property laws.
4. Service Usage and Limitations
4.1 Fair Use: We expect users to utilize our Service in a reasonable manner. Excessive bandwidth usage or storage that significantly exceeds typical usage patterns may result in rate limiting or additional charges.
4.2 API Usage: If we provide API access, usage must comply with our API documentation and rate limits. We reserve the right to modify or revoke API access at any time.
4.3 Service Modifications: We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time, with or without notice.
4.4 Third-Party Services: Our Service may integrate with or link to third-party services. Your use of such services is subject to their respective terms and conditions. We are not responsible for the content or practices of third-party services.
5. Data Security and Privacy
5.1 Data Protection: We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5.2 Privacy Policy: Our Privacy Policy, available at https://sonicbit.net/privacy, describes how we collect, use, and share your personal information. By using our Service, you also agree to our Privacy Policy.
5.3 Data Processing: You acknowledge that we may process and store your data on servers located in various countries around the world. By using our Service, you consent to such processing and transfer.
5.4 Data Deletion: Upon account termination, we may retain your data for a limited period as required for legitimate business or legal purposes. You can request complete data deletion by contacting support@sonicbit.net (Subject: Data Deletion Request).
6. Account Termination and Service Suspension
6.1 Termination by User: You may terminate your account at any time by following the account closure process available in your account settings or by contacting support.
6.2 Termination by SonicBit: We may suspend or terminate your account and access to our Service at our discretion, without prior notice, for any reason including but not limited to:
- Violation of these Terms
- Engagement in fraudulent or illegal activities
- Non-payment of applicable fees
- Extended periods of account inactivity
- Upon request by law enforcement or regulatory authorities
6.3 Effect of Termination: Upon termination, your access to the Service will cease immediately, and you may lose access to your content. We recommend regularly backing up important data stored on our Service.
7. Limitation of Liability
7.1 Disclaimer of Warranties: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
7.2 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, SONICBIT.NET, ITS DIRECTORS, EMPLOYEES, PARTNERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.
7.3 Cap on Liability: IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO SONICBIT.NET FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
7.4 Essential Purpose: These limitations shall apply even if any limited remedy fails of its essential purpose.
8. Billing and Subscription
8.1 Subscription Plans: We offer various subscription plans with different features and storage limits. Current plan details and pricing are available on our website.
8.2 Free Plan: We offer a free plan with limited storage capacity and functionality. Upgrading to a paid subscription provides additional storage space, features, and capabilities. The free plan is subject to these Terms and any additional restrictions specified on our website.
8.3 Payment and Billing: By subscribing to a paid plan, you agree to pay all applicable fees. Fees are charged at the beginning of each billing cycle unless otherwise specified.
8.4 Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. We will send a reminder email before automatic renewals.
8.5 Price Changes: We reserve the right to modify our pricing at any time. For existing subscribers, price changes will take effect at the next billing cycle after notification.
8.6 Refunds: Before requesting a refund, please contact our support team to address service issues. Refunds are generally limited to cases where our core service is completely unavailable for more than 7 consecutive days despite our attempts to resolve the issue.
8.7 Chargebacks: We encourage users to contact our support team before initiating chargebacks. Unjustified chargebacks may result in account suspension and additional fees.
8.8 Auto-Renewal Refunds: We do not provide refunds for subscription fees after an auto-renewal has been processed. It is your responsibility to cancel your subscription before the renewal date if you do not wish to continue using our service. You can manage your subscription and cancel auto-renewals through your account Dashboard > Billing page or by contacting support@sonicbit.net (Subject: Cancel Subscription).
9. Service Level and Support
9.1 Service Availability: We strive to maintain 99.8% service uptime. However, we do not guarantee uninterrupted access to our Service and periodic maintenance or technical issues may cause temporary service interruptions.
9.2 Customer Support: We provide customer support through our ticketing system and knowledge base. Support response times vary based on issue severity and subscription level. While we endeavor to resolve all issues promptly, we do not guarantee resolution for all technical problems.
9.3 Scheduled Maintenance: We may perform scheduled maintenance during which the Service may be temporarily unavailable. We will make reasonable efforts to provide advance notice for scheduled maintenance.
10. Resale and Commercial Use
10.1 No Resale: Unless explicitly authorized in a separate agreement with SonicBit, you may not resell, distribute, or lease access to our Service to third parties.
10.2 Business Use: Business subscription plans may be used for legitimate commercial purposes within your organization. Our standard Terms apply to all users regardless of whether the Service is used for personal or business purposes.
11. Legal Compliance and Governing Law
11.1 Legal Compliance: You agree to use our Service in compliance with all applicable laws and regulations. This includes but is not limited to data protection laws, intellectual property laws, and export control regulations.
11.2 Governing Law: These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of laws principles.
11.3 Dispute Resolution: Any dispute arising from or relating to these Terms shall be resolved through good faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.
11.4 Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
12. Changes to Terms
12.1 Terms Updates: We reserve the right to modify these Terms at any time. We will provide notice of significant changes through our website or via email at least 30 days before they take effect.
12.2 Continued Use: Your continued use of our Service after the effective date of updated Terms constitutes acceptance of the revised Terms. If you do not agree to updated Terms, you must stop using our Service.
13. Contact Information
For questions about these Terms or our Service, please contact us at support@sonicbit.net with the appropriate subject line:
- General Support: support@sonicbit.net (Subject: General Support)
- Legal Inquiries: support@sonicbit.net (Subject: Legal Inquiry)
- DMCA Notices: support@sonicbit.net (Subject: DMCA Notice)
- Privacy Concerns: support@sonicbit.net (Subject: Privacy Concern)
We strive to respond to all inquiries within 2 business days.

